We used BSB Transport for our move from a Northern CA to East Tennessee and I can’t say enough about how awesome Brian Bates is! It was very important to me that we not use a broker. I wanted the same truck/driver that showed up at my CA house to show up at my TN house. I didn’t want to load share. With BSB we had the whole truck to ourselves and everything arrived in perfect condition within 4 days. Brian was in constant contact with us the entire time, which was also very important to me and a huge plus.
The house we bought is on a very narrow and winding street and there was literally NO WAY for the big rig to make it to my door. Brian quickly gained permission from the church down the street to park in their lot, hired help and a Penske truck, and finished the job with no issues.
There were no hidden fees, no games, and no deposit upfront. I paid exactly what he quoted me (very reasonable- including loading, transport and unloading) at the end, once everything was carefully placed inside my new home.
Brian is retired law enforcement and takes his job seriously. Moving is SO stressful, and BSB was affordable and well worth it for the peace of mind.
Nikki Y

TN

FINALLY, our family made the decision to get out of California and move back to Texas. We contacted Brian Bates, the owner of BSB Transport out of Grants Pass, Oregon. We were amazed at how Brian explained the process and transported our household goods without any issues. Brian made us feel at ease while in transport by sharing his GPS location and arrived 3 days later after the trailer was loaded. We obtained several quotes from other household movers and found Brian’s price to be fair. The best thing about Brian is he is the owner of the company and also the driver. There were no brokers involved. I highly recommend BSB Transport for any household moves.

Brent P

TX

I was moving to northern California from San Diego and needed to have my car transported. After several failed attempts to find a transporter, I came across BSB Transport. I called and spoke with Brian who was extremely professional and very helpful. When Brian arrived to pick up my vehicle he explained to me how he was going to transport my car which eased my hesitation to have my car shipped. In addition, he explained that I would need to sign a bill of lading at the beginning and at the end of the transport. Brian noticed that I was still nervous about having my car transported and gave me his phone number and told me to call him 24/7.

When I arrived at the Sacramento Airport two days later, Brian was waiting for me with my car. He even loaded my luggage while I finalized my paperwork.

I would give Brian 20 stars if I could. He was amazing!

Karen K

CA

We were in the process of selling our home in California and moving to Colorado. I made the mistake by contacting a broker for a moving company. I was bombarded with over a hundred phone calls from other brokers. The first broker I had contacted sold our information. A friend of mine told me to contact Brian at BSB Transport. I contacted Brian and explained that we were moving from a 3500 sq. foot home and needed our property transported to our new home in Colorado.

Brian was amazing. Brian listened to what I was trying to accomplish and then explained to me how the process would work. Brian arrived on our moving day with a beautiful semi-truck and trailer. Brian arranged for a crew to load our furniture and boxes into the trailer. Once the trailer was full, Brian was off to our new home in Colorado. Brian even shared his location using GPS on his I-Phone. On the day Brian was to arrive, I did not even need to call. I could see him pulling into our neighborhood on my I-Phone. Brian arranged for a crew to unload the trailer and eight hours later our new home was moved into.

I cannot speak highly enough of Brian. He was honest, his communication was excellent, and he does an outstanding job.

Thank you so much Brian

Jeff M

CO

Not enough stars! Brian is the “go-to” for me regarding car transport for ever now. He was personal, efficient, on time, and available. His level of communication regarding the process was far and above any other experience I’ve had. Can’t recommend him and his service enough. If you want a car transported and want it on time and in perfect condition and don’t want to worry at all, Brian is your guy.

Tim H

CO

My Goddaughter who is 23 was making her huge life move from Northern CA to Boulder CO for an excellent job opportunity. She graduated with a bio medical engineering degree and will be working for a company that will change many lives. She bought a new Subaru (a very Coloradan vehicle) and needed to have it transported. She was assured her new vehicle will arrive on a certain day and before her job started. A day before her flight she thought to check with the broker on the delivery progress. The broker told her to contact the driver who informed her that his truck broke down and her car will be delivered in a week. WHAT? She was in distress and never handled this type of situation. She called me sobbing and I stepped in by contacting the broker and informed the owner they’re dealing with me moving forward because it was not appropriate to have my Goddaughter contact the driver directly. The contract is between her and the broker. Fast forward, with all my firm demands the broker sent a rescue transporter to pick up the car and that’s when our life got better! As soon as Brian got engaged it was a relief. He earned my confidence and trust by providing me updates when he committed to it. He delivered on his promise. A man’s word. Brian is an excellent communicator who not only rescued this brand new automobile but even delivered it ahead of schedule. He said “Liza we will not fail you” HE SURELY DIDN’T! I highly recommend Brian!!

Liza D

CO

I feel so fortunate to have found Brian! Don’t fall for any of those online brokers who take your car, they search for a random “driver” and then ask for money upfront and more money at the end. Brian transports the cars himself, he is NOT a broker. He responded professionally and timely, always kept me updated on the car and when he would arrive etc. Outstanding service! Plus, he is just a really nice, personable guy. Can’t recommend him enough. If you are reading this review, stop searching for others, don’t waste your time. Brian is the guy. Hands down.
Terri C

CA

I was referred to Brian from a group on Facebook called “Leaving California.” Brian’s company came highly recommended as a household moving company. I did research on Brian’s company on the Federal Motor Carrier’s website and found he had outstanding safety reviews, was licensed to do household moves, and was insured. I contacted Brian and from the beginning of our conversation I knew he was the person I wanted to do our household move. Brian took the time to explain in detail how he would load, transport, and unload our household items. Brian was honest and what really sold me, Brian is retired law enforcement.

 Our move was not for a couple of months due to our house being sold and our new home being built. Brian would call from time to time checking up on us and giving us advice how to pack. On the day the trailer was loaded, Brian showed up early prior to the loaders arriving. I was impressed by how clean his truck and trailer were, it was spotless. Once the trailer was loaded, Brian was off to North Carolina the next day. Brian gave us advice on hotels to stay in during our trip and would call us to make sure we were safe. Upon arrival to our new home, Brian had arranged for the crew to unload the trailer.

 From start to finish, Brian was amazing. Without hesitation, I recommend Brian for any household moves.

Mike L

NC